If the game goes back

Wrong size, wrong sport, a duplicate gift — all of it goes through the store that sold the toy. Their return window and their process apply, and both are printed on your order page, which is where the return starts.

Keep the box until the toy has survived its first week. A hoop or a pitcher that goes back travels best in the carton it came in, with the parts padded the way they arrived.

The money moves back the same road it came, on the store’s clock. If a toy arrived not matching what this site told you, we also want to hear about it — not to route the return, but to fix the page.